We value our customer reviews as providing a quality service is at the heart of everything we do. Our team are passionate about conveyancing, and will ensure you get into your new home as efficiently as possible.
Here is some genuine correspondence from our customers:
The enact service has been fantastic! All on-line has made the whole process fast and efficient and, on the occasion that I have needed advice my allocated case worker was able to provide information both on-line and and on the telephone.
I lead a very busy life and being able to access my case online to check progress and to communicate with case workers was extremely effective and not at all burdensome. I was very satisfied with the service, thank you.
A first class service from start to finish. An easy, pleasant transaction. Thank you.
Thank you for making the process easy to manage.
Hanekke and her team have done an amazing job in completing our re-mortgage for us, always on hand and professional when required and their response time is second to none. Really please with the overall service received from Enact, cannot recommend them enough!
"I was very impressed at how quickly and efficiently my remortgage was completed"
First rate service, we were kept informed every step of the way, and found the whole process of moving mortgage stress free.
Thank you for your help
I am speechless. From the start to the end the BEST service I ever had. Fastest, quicker, efficient etc. I strongly recommend to use this service.
Quick, efficient and painless.
Very good service from yourselves.
An excellent service stress free and very professional.
Thank you for a quick and fantastic service.
Enact conveyancing have been excellent. My sincere thanks to the team. Especially to Emma Bullock.
Highly professional and very friendly service. It was very easy and understandable from the beginning to the end. I'm highly satisfied and will definitely use your service again and will recommend to my friends. Thanks a lot for great work. Excellent company, professional people and amazing service.
Wish it always could be this simple. Didn't have to take any time off work to visit a solicitors office, all done on-line. Thank you.
Such a wonderful service I have received really simple and straightforward to very helpful when I needed to call you for advice
Cannot fault the service. I was well informed throughout. Deadlines and the stages of the process were clearly explained. queries were answered promptly. Service was efficient. Excellent service
I think the service received was excellent. Quick turnaround times with an easy to use online portal.
We were very impressed how easy and hassle free the process was and how quickly things progressed.We wouldn't have any issues in recommending you to any new clients or customers,and would certainly recommend you to anyone who was thinking of doing the same.So thank you for how professional you have been.
Efficient communications, courteous and fast. If only all conveyancing Solicitors were like this. Thank you.
Rachel Clark was excellent. She was very professional and reassuring. Thank you Rachel for all of your assistance, it was a pleasure to deal with you.
Thank you very much for your 5* service.
Very prompt service, thanks!
Can't fault anyone excellent service from start to finish.
Excellent, fast service. Felt I was kept informed every step of the way. Did not need to contact you as I was updated regularly.
Super service couldn't be happier!
This was really a most professional and excellent service. Thank you very much indeed.
A very efficient and professional service received
Was really impressed about how you got back to me and kept up to date by answering emails and intelligently setting up each stage. Hayley did a great job on the emails - short but effective! Many thanks indeed.
I have used enact services now on two occasions and have no complaints whatsoever. The service is fast, precise and every aspect covered which allowed me total peace of mind when moving my mortgage. The staff are pleasant and always happy to help, would recommend to anyone and I thank you for your competent service, will see you in two years for the next one!
The online tracker was very helpful and easy to use keeping us up to date at all times.
Hayley dealt with our case and she was very efficient and helpful at all times.
This was a very smooth and efficient service. Excellent customer service. Thank you.
Brilliant. The best service I've had from a conveyancer ever. Very professional yet courteous and friendly.
Thank you very much for a very professional service - impressed with the online portal, enabling me to track progress and receive, complete and/or return documentation etc.Would recommend you to others, thank you.
Fantastic service, please keep it up. What a great team.
I am extremely impressed at the speed and efficiency whilst acting for me. Everybody I spoke to were friendly, courteous and professional whenever I telephoned. A great big thank you to Hannah and the team who dealt with my application.
Excellent service in every aspect from start to finish.
Excellent and professional service.
Rachel Clark at Enact provided excellent help and support in keeping us updated (email and phone) at every step of the way.
The online portal is a real asset and I think it underpins the service from the advisers with it being accessible 24 hours a day.
I found your service fantastic, I was notified at every point of what was going on with my remortage. I was able to track the progress anytime I wanted to use the online case tracker. I would highly recommend your service.
Very smooth transaction, highly recommended
Fantastic from start to finish! No hassle and deal with properly
Everything went to plan and we were really pleased with the service we received.
Excellent service and swift process
Seamless service, quick and efficient
A cut above the other online conveyancers I have used for other BTL refinances.
"I kept sitting relaxed and all job was done without any problem.Case progress was very frequently updated and explained.The last call from the concerned person was excellent and well explained. Wonderful"
Seamless and smooth completely stress free that's how I would describe my dealings with your company thank you so much.
Was really easy and efficient process (mortgage applications can be a complicated with other providers). Thank you for taking all the effort out of this process.
It has been an absolute pleasure to do business with you, very professional, personal and very humane! Mortgages are stressful and the service you provided minimised my stress. Thanks very much and I strongly recommend you.
Really friendly and very helpful. It has been a pleasure to deal with you.
I have been really impressed with the prompt and efficient service and help I have received from the very start of my application to the completion so far. I was concerned about if it would be a hassle to move my mortgage but it has been far from it and I wish I had done it sooner.Thank you to everyone involved for a stress free application.
I have been very happy with the service provided and would gladly recommend Enact in the future.
The service we received was outstanding
Compared to all the other services I have used over the years, this has been exceptional and removed a tremendous amount of stress from the process. Thank you
Can't thank the Enact team enough. Everything done so efficiently and whenever I had a question or problem, it was resolved with no problems at all straight away. Would not hesitate in recommending you to my friends and family.
Brilliant service, very happy