Why are we providing this information?

The Information provided below is provided to enable you make an Informed Choice before instructing us.

Our fees

In the first instance, prior to instructing us, we recommend that you obtain a full detailed quote from our website to enable you to budget for the cost of our services.

Should you simply wish to obtain an indicative price of our services at this stage we can confirm :-

  • The price we charge for our professional services for a freehold sale or purchase at £200,000 will range between £595 and £695 , between £695 and £795 for a purchase at £320,000 and over £999 for a purchase over £500,000.
  • Where you are buying or selling with a mortgage, we will charge an additional fee of £95 for the work involved in dealing with your mortgage lender.
  • If the property is leasehold, we will also charge an additional £150.
  • For every money transfer we make, the fee would be £40.
  • We charge £10 per customer for identity verification checks.

These fees will be plus VAT & Disbursements.

We work on a “fixed fee” basis, which means we do not charge based on the time spent on each individual case.  There will however always be cases which require either additional legal work or have complexities that sit outside the scope of a standard residential conveyancing transaction. In such instances, we would make additional charges in accordance with our menu-of-additional-services.

Disbursements

In addition to the fees we charge, there will also be “disbursements” which we pay out to third parties, such as the Land Registry, on your behalf.

  • If you are selling, we will need to obtain a copy of the title register, plan and any other relevant deeds and document from the Land Registry.  These are charged on a “per document” basis and the total cost will be between £6 and £15.
  • If you are buying, you will need to pay for:
    • your local, water, environmental and any other locality searches (e.g. a coal search) which may be required.  The cost of these searches would be between £300-£400.
    • A land registration fee, to register you as the new owner of the property, will be payable to the Land Registry.  The fee is on a scale dependent on purchase price and whether the application can be submitted electronically, for example at a purchase price of £200,000 and submitted electronically, the fee would be £100, at £320,000, the fee would be £150.  Most new build purchases and purchases of unregistered land cannot be submitted electronically and therefore attract the higher fee.  There are also some small charges made by the Land Registry for “pre-completion searches”, the total cost of which would usually be between £6 and £12.

There may also be a Stamp Duty Land Tax liability. For further details you may wish to use HMRC’s stamp duty calculator.

What we do

We are conveyancing specialists and provide conveyancing services for a fixed fee.

We are regulated by the Specialist Property Regulator, the Council for Licensed Conveyancers, and our practice licence number is 11182.

For the avoidance of doubt we do not pay referral fees on any quote you obtain from this website.

Our staff

Your file will be handled by one of our teams that are led by a Conveyancing Manager and supported by a Licensed Conveyancer/Solicitor or Chartered Legal Executive and up to 6 other members of staff, being either conveyancers or conveyancing assistants.
You will be advised of the name of the person dealing with your file when you receive our initial letter.

How long does it take

It is very difficult to predict exact time scales for a property transaction as it depends on many variables including the length of the chain. To avoid disappointment, you should probably expect the process to take between 3-4 months. The exact timescale could well be shorter, or unfortunately could be longer, depending on the specific circumstances of your case.

Please refer to our Conveyancing Guide for the key stages in a conveyancing transaction.

Complaints & redress information

As part of our commitment to the highest service standards, every stage of your transaction will be dealt with by a suitably experienced person. If you are not happy with the service you are receiving, please in the first instance express this to the Team Leader responsible for your case.  In the unlikely event that the matter is still not resolved to your satisfaction, please contact Charlotte Local – Director of Conveyancing Operations;  please e-mail your complaint to resconcomplaints@enact.co.uk for Charlotte’s attention.

In the event that you feel that a matter has not been resolved effectively within 8 weeks of lodging your initial complaint, you may contact the Legal Ombudsman within 6 months of receiving a written full response from us, subject to the complaint being received within the time scales prescribed by the Legal Ombudsman. The timescales are currently the later of six years from the date of the act/omission and three years from the date the complainant should reasonably have known of the act/omission. The Legal Ombudsman will normally expect you to allow us to consider and respond to your complaint in accordance with the procedure set out above, before they will consider it. The Legal Ombudsman may be contacted at PO Box 6806, Wolverhampton, WV1 9WJ, Tel: 0300 555 0333, Website: www.legalombudsman.org.uk

If you make a valid claim against us for a loss arising out of work for which we are legally responsible, and we are unable to meet our liability in full, you may be entitled to claim from the Compensation Fund Administered by the Council for Licensed Conveyancers (from whom details can be obtained).

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