We have helped over 1.2 million people since 2000
Delivering a service we would want to receive ourselves
Our commitment to excellent service has helped us to become one of the largest and most successful remortgage providers in the UK.
Our specialist conveyancing knowledge and experience means we are trusted by lenders across the mortgage market to carry out the ‘legal bits’ that sit behind your remortgage and we successfully handle thousands of cases every month.
Once your new chosen lender has instructed us to act in your remortgage, we get to work immediately, often having made our initial checks with the Land Registry and discussed the results with you on our welcome phone call by the end of the first day. Our streamlined processes and advanced technologies mean we can usually move as fast as you want to.
Furthermore, our market leading case tracking service enables you to complete our paperwork online, offers you the ability to upload documents you need to get to us, and allows you to contact your dedicated case handler through secure messaging, or even Skype at a time convenient to you.
Our paperwork is simple to understand and your case handler is available to talk to at every step of the way.
Help with Your Remortgage
- Mr & Mrs Spedding
The service we received was outstanding
- Mr Kerr
The online portal is a real asset and I think it underpins the service from the advisers with it being accessible 24 hours a day.
- Miss Smethurst
Such a wonderful service I have received really simple and straightforward to very helpful when I needed to call you for advice
- Mr Leonard
This was a very smooth and efficient service. Excellent customer service. Thank you.
- Mrs Tabbinor
Seamless service, quick and efficient
- Mrs Jlassi
I found your service fantastic, I was notified at every point of what was going on with my remortage. I was able to track the progress anytime I wanted to use the online case tracker. I would highly recommend your service.
- Mrs Heath
Super service couldn't be happier!
- Dr Hiorns
Was really impressed about how you got back to me and kept up to date by answering emails and intelligently setting up each stage. Hayley did a great job on the emails - short but effective! Many thanks indeed.
- Mr Ford
Compared to all the other services I have used over the years, this has been exceptional and removed a tremendous amount of stress from the process. Thank you
- Mr Choksi
I am speechless. From the start to the end the BEST service I ever had. Fastest, quicker, efficient etc. I strongly recommend to use this service.
Remortgaging in figures
Manage your remortgage online
Case Tracker simplifies the process of remortgaging a property by giving you instant access to vital information and alerts about the steps you need to take.
This market-leading service enables you to complete our paperwork online, offers you the ability to upload documents you need to get to us, and allows you to contact your dedicated case handler through secure messaging, or even Skype at a time convenient to you.