We have helped over 1.2 million people since 2000
Delivering a service we would want to receive ourselves
Our commitment to excellent service has helped us to become one of the largest and most successful remortgage providers in the UK.
Our specialist conveyancing knowledge and experience means we are trusted by lenders across the mortgage market to carry out the ‘legal bits’ that sit behind your remortgage and we successfully handle thousands of cases every month.
Once your new chosen lender has instructed us to act in your remortgage, we get to work immediately, often having made our initial checks with the Land Registry and discussed the results with you on our welcome phone call by the end of the first day. Our streamlined processes and advanced technologies mean we can usually move as fast as you want to.
Furthermore, our market leading case tracking service enables you to complete our paperwork online, offers you the ability to upload documents you need to get to us, and allows you to contact your dedicated case handler through secure messaging, or even Skype at a time convenient to you.
Our paperwork is simple to understand and your case handler is available to talk to at every step of the way.
Help with Your Remortgage
Excellent and professional service.
We were very impressed how easy and hassle free the process was and how quickly things progressed. We wouldn't have any issues in recommending you to any new clients or customers,and would certainly recommend you to anyone who was thinking of doing the same. So thank you for how professional you have been.
The service we received was outstanding
I think the service received was excellent. Quick turnaround times with an easy to use online portal.
Was really impressed about how you got back to me and kept up to date by answering emails and intelligently setting up each stage. Hayley did a great job on the emails - short but effective! Many thanks indeed.
Really friendly and very helpful. It has been a pleasure to deal with you.
Thank you very much for a very professional service - impressed with the online portal, enabling me to track progress and receive, complete and/or return documentation etc. Would recommend you to others, thank you.
Highly professional and very friendly service. It was very easy and understandable from the beginning to the end. I'm highly satisfied and will definitely use your service again and will recommend to my friends. Thanks a lot for great work. Excellent company, professional people and amazing service.
Super service couldn't be happier!
The online portal is a real asset and I think it underpins the service from the advisers with it being accessible 24 hours a day.
Remortgaging in figures
Manage your remortgage online
Case Tracker simplifies the process of remortgaging a property by giving you instant access to vital information and alerts about the steps you need to take.
This market-leading service enables you to complete our paperwork online, offers you the ability to upload documents you need to get to us, and allows you to contact your dedicated case handler through secure messaging, or even Skype at a time convenient to you.