How do I know if the property will flood?

Any property close to a river can flood. It is possible to enquire of the National Rivers Authority whether a particular property or area is likely to flood.

Why is my buildings insurance different to the value of my property?

The insurance value is based on the cost of rebuilding the property as it is. Therefore the value does not include the land on which the property is built but also if a property is semi - detached the cost may include repairs to the adjoining property.

How do I find out the amount of council tax payable?

Telephone the local authority and ask to speak to the council tax department. They will require the address and postcode.

How can I tell who owns the hedge/fence/wall separating my property from my neighbour's?

Your deeds may say who owns certain boundaries or whether they are party walls. If the deeds are silent, other indicators are: who built the wall or planted the hedge, does it retain any land and is it a similar material to any other property in the area?

My service charges are too high, what can I do?

Your lease will set out what charges your landlord can recover. It is now possible for a group of residents to apply to the leasehold Valuation Tribunal to challenge the amount or appoint a manager or they can purchase the freehold.

Can I object to the insurance my landlord has arranged?

Your lease will set out the landlord's obligations in respect of insurance. A challenge can be made to the leasehold Valuation Tribunal where the cover is unsatisfactory or the premium excessive.